Support Center

How Do I Cancel My Subscription?

Last Updated: Nov 13, 2011 11:20PM SGT

You will need to unsubscribe via your Paypal account. Once cancelled, you will no longer be billed.

Though unsubscribed, you will still be able to continue using SUBERNOVA until the end of your last billing period.

Your data will not be deleted and will remain intact but you will not be able to access them after your account expires unless you upgrade your account again.

Here’s How To Unsubscribe

Step 1. Click Profile



Step 2. Click My Money



Step 3. Under My pre-approved payments, click Update


Step 4. Under Merchant, click SUBERNOVA




Step 5. You'll see a list of details about your subscription, click the Cancel Subscription button at the bottom

Confirm your subscription cancellation at the next page.

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