Support Center

Scheduling emails to your clients

Last Updated: Nov 18, 2011 02:46PM SGT

Why Schedule An Email?

There are many reasons. Say, you just finished some revisions but it’s too late to send the changes to your client, you want to send out that email in the morning. But the problem is you might not be up until noon. Your mail app can’t send it out automatically for you, that’s where SUBERNOVA solves this problem.

Again, there are many other reasons why you would use this feature, the possibilities are just endless.

How To Set A Scheduled Email

To start scheduling an email to your clients, go to the “Clients” section, click on any Send or Schedule Email button. 


You’ll be able to fill in the subject, cc, the date (any format, even using natural human language like “today, next week” etc) and time (hour only) and your message. There is also an option to send the email immediately by checking the “Send now?” checkbox.
 

Clients that have a scheduled email will have the dot blue in color, otherwise it’s grey. The dot lets you know at a glance which client have an email scheduled. When an email is sent as per the scheduled date/time, the dot will turn grey the next time you visit the “Clients” section. You’ll also receive an email informing you that your scheduled email is sent.

When your client reads your email, you'll get notified via email or Prowl.

Editing Or Stopping A Scheduled Emai

At anytime you want to edit or stop a scheduled email, click on the Send or Schedule Email button again. Edit the email as you deem fit.

To stop the scheduled email, hit the “Stop” button and your email will be cleared and will not be sent on the previously scheduled date.

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